Both products put proprietary software in front of an industrial operations team, but they solve different problems. Process IQ is the worker-first AI troubleshooting assistant for general industrial plants — metal fab, food and beverage, pulp and paper, chemicals, packaging. ETQ Reliance is a formal PQMS / EHS quality-management platform tuned for CAPA, document control, training assignment, and audit scheduling. If your floor teams aren't running a QMS program every day, Process IQ is the ETQ alternative they're looking for.
| Feature | Process IQ ✓ | ETQ ✗ |
|---|---|---|
| Target industry |
✓ General industrial plants
Metal fab, food & bev, pulp & paper, chemicals, packaging, discrete manufacturing
|
✗ PQMS / EHS quality management
Compliance, CAPA, document control, training tracking — paper-trained QA workflows, not floor operations
|
| Modules covered |
✓ Troubleshooting, downtime, KB, SOP lookup, shift handoff
One workspace that maps onto any industrial plant floor
|
✗ PQMS/EHS modules only
CAPA, document control, training assignment, audit scheduling
|
| Audit trail depth |
✓ Full reasoning path per assistant session
Logs of every interaction, lookup, and resolution with timestamp + equipment context
|
✗ Compliance event history
Logs CAPA events and approval signatures but not the reasoning path of an AI assistant on production incidents
|
| Integrations |
✓ SAP, ETQ, MES via REST API
Open API; bidirectionally sync work orders with SAP PM and ETQ Reliance
|
✗ Source-of-record enterprise systems
ETQ IS the quality source of record — integrates with SAP/ERP for training and CAPA but is not the floor AI assistant
|
| Pricing model |
✓ Transparent per-module, no per-user fees
All pricing published at /process-iq/pricing — unlimited seats inside your facility
|
✗ Per-seat enterprise quote
Pricing only available after a vendor-led scoping conversation; per-named-user fees apply
|
| Mobile UX |
✓ Worker-first, voice + photo input
Large tap targets, 7-day self-serve trial that starts on a phone
|
✗ QA manager desktop UI
Designed for QA managers at a desk, not hardhat operators on the manufacturing floor
|
| Self-serve trial |
✓ 7-day trial, no credit card
Start at /trial?product=process_iq — full product, your own knowledge base
|
✗ Sales-led procurement required
Hands-on access only after an ETQ-led procurement and implementation engagement
|
| In-app AI assistant |
✓ Grounded in your own SOPs & equipment history
Answers reflect your plant, not generic vendor documentation
|
✗ Rule-based quality workflows
NX workflow automations are rule-based; not LLM-grounded in plant SOPs and equipment history
|
| Onboarding |
✓ Self-serve, with onboarding from the trial team
Free parallel-week pilot; SOP import support during the trial
|
✗ Sales-led implementation
Discovery, validation, and implementation led by ETQ's services team
|
| Transparent pricing page |
✓ Yes — published at /process-iq/pricing
Modules, monthly cost, and add-ons visible without a sales call
|
✗ Quote-only
Pricing is part of the ETQ sales conversation, not on the website
|
Process IQ is built for the floor, not the QA manager's desk. Large tap targets, voice input for noisy environments, and photo capture for tags and nameplates. The team can hand a tablet to an operator on day one, not after a multi-month validation.
Process IQ ships an AI assistant grounded in your own SOPs and equipment history, so answers reflect your plant — not generic vendor rules. ETQ Reliance's NX workflow automations are deterministic, not LLM-grounded.
Pick modules (troubleshooting, downtime capture, KB, shift handoffs) and pay one monthly fee. Unlimited users inside your facility. No seat math when you add a shift, contractor, or new line.
ETQ's per-seat enterprise quotes move every time headcount does. Process IQ stays flat as your team grows — unlimited users included with every module.
ProLaundry is purpose-built for garment and textile laundry workflows — wash chemistry, stain codes, finishing — not a general industrial plant assistant. Read the ProLaundry comparison →
DoorClub is purpose-built for digital door and entry-point maintenance for facilities teams — not a manufacturing assistant for a plant floor. Read the DoorClub comparison →
Sphera is an EHS / process-safety management platform — corporate incident and PSM workflows, OSHA 1910.119 audits. Not a worker-first AI manufacturing assistant for the floor. Read the Sphera comparison →
Teams moving off ETQ Reliance start a free 7-day Process IQ trial: import top SOPs, run the assistant on real floor incidents, and bring back a clean reasoning-path audit trail.